Author   |    Speaker   |    Chief Content Officer


Category Archives: Business

This Isn’t a Post About Delta Airlines

We all routinely deal with inconveniences and annoyances—so routinely that most aren’t even worth griping about half the time. We’re just that used to poor service, and mediocre treatment, and apathetic reps, and inflexible business policies, and Press 1* to … Read More »

You Had Me at Pizza: How Omnichannel Marketing Matters

What’s omnichannel mean, exactly? And what does it have to do with the best pizza outside of Naples? And where does lively writing fit into all this? Andris Lagsdin has a small company outside of Boston called Baking Steel that … Read More »

content marketing trends

2017: The Year to Challenge Our Content Marketing Assumptions

This is part 1 of my 2017 take on the State of Content Marketing and content marketing trends. My 2016 take is here. I originally wrote this post as an open letter to Content Marketing that began: “Congratulations on making … Read More »

Why Snapchat Is Launching a Tech Magazine

Why Snapchat Is Launching a Magazine

A messaging app investing in writing is a little baffling and weird, isn’t it? Today Snapchat launches online magazine Real Life, in which a staff of five writers publish long-form essays and narratives about life with technology. It’s headed by social … Read More »

Calling BS on Facebook’s Edict That Writing Is Dead

Facebook is predicting the end of the written word on its platform. And perhaps suggesting that words more broadly are doomed. “The best way to tell stories in this world, where so much information is coming at us, actually is … Read More »

What Marketing Can Learn from the Most Outstanding Meal I’ve Ever Had

What if we thought about Marketing the way this restaurant thinks about dinner? One of the best things about being a marketer is that your work intersects almost everything. (It’s not like being a professional shepherd, say. The disjoint is … Read More »

This Wonderfully Old-School Business Storytelling Tool Helps You Tell Powerful Stories

“We need stories so much that we’re even willing to read bad books to get them, if the good books won’t supply them.” —Philip Pullman Just under a year ago, my friend Ron Ploof sat in my kitchen and told … Read More »

MarketingProfs B2B Forum Essay Contest

Enter This Essay Contest and You Could Win a Free Trip to Boston from MarketingProfs

You can be a good writer without being a good marketer. But I don’t think you can be a good marketer without also being a good writer. Which is why we’re excited to announce the First-Ever MarketingProfs Essay Contest in connection … Read More »

What Does Jargon Say About Your Business

Jargon: A Marketer’s How-Not-to Guide

My daughter and I were at a college’s Accepted Students Day, which is basically where school administrators wine and dine prospective incoming freshmen in the hopes they’ll choose that institution out of all those a student might’ve been accepted to. … Read More »

A Writing GPS: Step-by-Step Directions for Writing Your Next Piece of Content [Infographic]

A Writing GPS: The Step-by-Step Guide to Creating Your Next Piece of Content [Infographic]

The writer Andre Dubus (House of Sand and Fog) has described writing as inching your way along a very dark, very long tunnel: you can make out the next few feet in front of you, but you’re not quite certain … Read More »

The Science Behind Quality Content: A New Study

Only a third of the world’s largest companies have quality site content based on human factors like style and clarity and tone of voice (in addition to basics like grammar and spelling.) The study from linguistic analysis company Acrolinx is … Read More »

Abby

Basecamp Is Barking Up the Long Tree with ‘The Distance’

Just about a year ago, Basecamp, a project management software company, launched a quirky little lovely monthly online magazine called The Distance. The Chicago-based company hired a journalist to produce one long-form illustrated story per month, profiling a company that … Read More »


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