Comments on: Annecdote: Tea Time http://www.annhandley.com/2009/11/15/annecdote-tea-time/ Ann Handley writes about work, culture, parenting in stories and vignettes from everyday life. Mon, 23 Jan 2012 03:22:11 +0000 hourly 1 http://wordpress.org/?v=3.3 By: h-c-g http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-5297 h-c-g Sat, 02 Jul 2011 23:33:49 +0000 http://www.annhandley.com/?p=91#comment-5297 <strong>h-c-g...</strong> Such wonderfull post on here today.... h-c-g…

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]]> By: Dara Bell http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3136 Dara Bell Tue, 02 Feb 2010 18:15:09 +0000 http://www.annhandley.com/?p=91#comment-3136 This post has struck a massive cord with me. I am having all sorts on trouble with consumer goods lately, a bike and and coat. Why cannot they assume that as customers we have more rights and offer us customer service we deserve.<br><br>We are allowed to ask for things we might not be right are allowed and entitled to this information. If it was a private box in the Met then fine in your case, maybe privacy is an issue. In the UK we have the official secrets act which to me is the most abused piece of legistlation I have come accross. Such laws aquates to We Will Do Less For You Not More. This post has struck a massive cord with me. I am having all sorts on trouble with consumer goods lately, a bike and and coat. Why cannot they assume that as customers we have more rights and offer us customer service we deserve.

We are allowed to ask for things we might not be right are allowed and entitled to this information. If it was a private box in the Met then fine in your case, maybe privacy is an issue. In the UK we have the official secrets act which to me is the most abused piece of legistlation I have come accross. Such laws aquates to We Will Do Less For You Not More.

]]> By: rebekah donaldson http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3115 rebekah donaldson Wed, 02 Dec 2009 20:03:34 +0000 http://www.annhandley.com/?p=91#comment-3115 As I was reading this I was cringing... thinking it might turn out to be a cheesy tactic by a PR firm or someone who wants to write for MP or something. Phew. As I was reading this I was cringing… thinking it might turn out to be a cheesy tactic by a PR firm or someone who wants to write for MP or something. Phew.

]]> By: bethharte http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3093 bethharte Mon, 16 Nov 2009 23:18:31 +0000 http://www.annhandley.com/?p=91#comment-3093 So my side went down like this: <br><br>Saturday (1:38pm): A phone call from "Unknown." <br><br>Saturday (1:39pm): A voice mail from FTD asking me to call them, but not saying why. (They were "Unknown!" Pretty funny, eh?)<br><br>Saturday(1:40pm) an email from FTD asking to tell Ann who sent the gift. (I, of course, said yes because I couldn't figure out why my name wasn't on it.)<br><br>Saturday (3:56pm): An email from FTD saying "Thank you for the feedback." <br><br>Huh? <br><br>That's why I emailed Ann directly...sometimes you just can't count on automation. ;-) So my side went down like this:

Saturday (1:38pm): A phone call from “Unknown.”

Saturday (1:39pm): A voice mail from FTD asking me to call them, but not saying why. (They were “Unknown!” Pretty funny, eh?)

Saturday(1:40pm) an email from FTD asking to tell Ann who sent the gift. (I, of course, said yes because I couldn't figure out why my name wasn't on it.)

Saturday (3:56pm): An email from FTD saying “Thank you for the feedback.”

Huh?

That's why I emailed Ann directly…sometimes you just can't count on automation. ;-)

]]> By: bethharte http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3092 bethharte Mon, 16 Nov 2009 23:08:46 +0000 http://www.annhandley.com/?p=91#comment-3092 LOL! It wasn't me, man... I only send nice gifts! ;-) LOL! It wasn't me, man… I only send nice gifts! ;-)

]]> By: bethharte http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3091 bethharte Mon, 16 Nov 2009 23:07:56 +0000 http://www.annhandley.com/?p=91#comment-3091 LOL! Hey man, that wasn't from me... I only send good gifts! ;-) LOL! Hey man, that wasn't from me… I only send good gifts! ;-)

]]> By: Preston Ehrler http://www.annhandley.com/2009/11/15/annecdote-tea-time/comment-page-1/#comment-3090 Preston Ehrler Mon, 16 Nov 2009 17:44:28 +0000 http://www.annhandley.com/?p=91#comment-3090 I think it's great that you got someone on the phone on a Saturday! But I can empathize with FTD--that poor girl was just caught in the middle, it seems. I think it's great that you got someone on the phone on a Saturday! But I can empathize with FTD–that poor girl was just caught in the middle, it seems.

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