This Isn’t a Post About Delta Airlines

We all routinely deal with inconveniences and annoyances—so routinely that most aren’t even worth griping about half the time. We’re just that used to poor service, and mediocre treatment, and apathetic reps, and inflexible business policies, and Press 1* to … Read More »

You Had Me at Pizza: How Omnichannel Marketing Matters

What’s omnichannel mean, exactly? And what does it have to do with the best pizza outside of Naples? And where does lively writing fit into all this? Andris Lagsdin has a small company outside of Boston called Baking Steel that … Read More »

love-hate-post

I Should Hate This LinkedIn Post, but It’s Actually the Greatest

As an exacting writer and a proponent of a slow and strategic marketing, I should be having an aneurysm (Ann-eurysm?) over how a single, sweary, typo-infested LinkedIn post slopped together in 20 minutes sparked a flurry of online engagement and … Read More »

content marketing trends

2017: The Year to Challenge Our Content Marketing Assumptions

This is part 1 of my 2017 take on the State of Content Marketing and content marketing trends. My 2016 take is here. I originally wrote this post as an open letter to Content Marketing that began: “Congratulations on making … Read More »

Dear Name Redacted: Typos Happen [Questions from Readers]

Dear Name Redacted: Why Typos Happen, Dammit [Questions from Readers]

This is an occasional series based on actual emails I receive, and my actual responses.  Everybody Writes is just shy of its second birthday. Since its birth, I’ve heard frequently from readers who have highlighted the same few typos in … Read More »

Why Snapchat Is Launching a Tech Magazine

Why Snapchat Is Launching a Magazine

A messaging app investing in writing is a little baffling and weird, isn’t it? Today Snapchat launches online magazine Real Life, in which a staff of five writers publish long-form essays and narratives about life with technology. It’s headed by social … Read More »

Calling BS on Facebook’s Edict That Writing Is Dead

Facebook is predicting the end of the written word on its platform. And perhaps suggesting that words more broadly are doomed. “The best way to tell stories in this world, where so much information is coming at us, actually is … Read More »